Services
What we look after
Six areas that together cover what an internal IT department would handle. Most clients start with one of the first two.
Managed IT Services
For organizations that want Amplaphi to be their complete IT team.
We take on the day-to-day: the help desk your team calls, the updates and monitoring that stop problems before anyone notices, the security basics that have to be done consistently, and the planning conversations that keep technology lined up with where the business is going.
- Your people get help quickly, from someone who knows your setup
- Problems get fixed at the root instead of coming back
- One predictable monthly cost instead of surprise invoices
Co-Managed IT
For internal IT teams that need more capacity, coverage, or specialist help.
Your IT team keeps ownership. We slot in around them, taking the overflow, covering the hours they cannot, and bringing in specialist depth for projects. We agree in writing who handles what, so nothing lands in the gap between us.
- Your team stops being the bottleneck for routine tickets
- Coverage continues through vacations, illness, and after hours
- Specialist expertise on hand without another full-time hire
Cybersecurity
For leaders who need to know where they stand and who is responsible.
Practical security: identity and access, endpoint and email protection, monitoring with a defined response, and regular checks for the gaps that open up over time. We are explicit about the difference between being aligned to a framework and being certified against one.
- A clear picture of your current exposure, in plain language
- Monitoring and response that runs whether or not you are watching
- Straight answers for insurers, auditors, and customer questionnaires
Cloud & Microsoft 365
For teams that live in Microsoft 365 and want it to run properly.
Day-to-day administration, migrations, identity and access, collaboration tooling, and the security settings most tenants never get around to. We also watch licensing, because it is the line item that quietly grows.
- Accounts, licensing, and permissions kept tidy and current
- Migrations that happen without stopping the business
- Spend you can actually see and adjust
Backup & Business Continuity
For organizations that cannot afford a long outage.
Having backups is not the same as being able to recover. We agree how long each system can realistically be down, build recovery to match, test restores on a schedule, and document the steps so the response is a procedure rather than an improvisation.
- Backups that are tested, not just scheduled
- A known recovery time for each system that matters
- A written plan your team can follow under pressure
IT Strategy & Consulting
For leadership that needs a plan and a budget they can defend.
Budget planning, a roadmap for the next few years, vendor management, and reporting written for leadership rather than for engineers. Useful when you are growing, opening a site, or absorbing another business.
- A roadmap tied to what the business is trying to do
- Technology budgets you can plan around
- Someone who handles the vendors so you do not have to
Not sure which of these you need?
That is a normal place to start. Tell us what is going wrong and we will tell you which of these actually applies, or whether none of them do.